Testimonials

Kate Faragher - Facilitator for change and enabler of quality conversations, speaker, podcaster and coach

“Lucy is a rare gem. She is super friendly, organised and innovative. Not only is she great at being systematic, she loves it. Her passion for finding the best solution is what makes her so unique. Many say they are but she lives it in all of her life. She's great at grounding the creative instinct and making it actionable and workable.

She is easily at home motivating you to keep productive, offering brilliant work solutions to keep you on track and using templated and organisational systems to make sure you are on top of all your work, your strategy and your finances.

I'd highly recommend her to anyone who wants a VA that works brilliantly with coaches, trainers, facilitators and entrepreneurs.”

Gary Holmes, Travel Consultant Not Just Travel

“I gave Lucy an Excel sheet with potential customers’ names and addresses with specific people to write to.

Also, I’d asked Lucy to customise the letter I wanted to send out, Lucy dealt with my request very efficiently with all the letters being sent out on time, and I knew exactly where she was.

It wasn’t a big job, but has certainly given me confidence in putting more work her way.”

Mick Merrick, IGS

“I found myself needing to get a legal agreement transcribed from a PDF into a Word document in a hurry. I spoke to Lucy about and she said that it was something she could help with.

Lucy experimented by typing a sample of the document and using this to confirm the price for the work. Once we had agreed everything. Lucy produced the final document for approval in a timely fashion and to the agreed budget.

The quality of the work was first class as was Lucy’s attention to detail, organisation and communication throughout. Thank you Lucy.“

Marc White, Marc White & Co. Solicitors

“Thank you so much Lucy I have really enjoyed working with you and you have been FAULTLESS!”

Glenda Kinsey, Authorised UW Partner

“Having got to know Lucy for the last few months, seeing the glowing reviews others had given Lucy and learning about what services she provides I knew I could rely on her to be help me out writing all my Christmas cards for all my UW customers. With a tight deadline to reach to get them out in the post, Lucy worked with me on the message for the cards and I was so pleased with her beautiful hand-writing and quick turnaround. Lucy’s pricing was also very good. Giving the work to Lucy allowed me more time to grow my business which was therefore a really good investment.

I wouldn’t hesitate in recommending Lucy to undertake the jobs that you don’t need to do. Lucy’s commitment to providing a good service is evident. Thank you for a great and efficient service.”

Chris Sheppard , Colmers HR Solutions Ltd

“I referred Lucy to a client of mine as the MD was too busy working in the business to be able to take valuable time out to be able to restructure and organise a new working routine for themselves.

The greatest fear from the client was not having control if a VA was to come in and take over as they would not understand my clients business.

Lucy had an initial call with my client and helped scope the project. She met with the client and they worked together carefully organising and restructuring. For what started out as a seemingly painful and time-consuming project was in fact completed from start to finish was less than half a day.

The effect of not being able to see the woods from the trees was incredibly stressful on an already busy mind and was starting to have a knock-on effect both at work and with their homelife.

The end result, clarity over confusion, thank you Lucy.“

Elizabeth Cowper - Founder/CEO We Are Ludo

“Lucy is INCREDIBLE! Honestly, I could not operate without her. She is beyond efficient and a wonderful asset to the team.”

Claire Clarke - I Am Claire Clarke

“I cannot say just how brilliant Lucy is. She takes on all my task in a through methodical way and pays close attention to detail. She has faultless execution and has been a brilliant troubleshooter many a time when I’ve asked for help with something new. I love having Lucy as VA support and will be continuing to do so.”

Paul Stenning, WPA

“Lucy can help you run your business in a variety of ways and has an extensive range of administrative skills.

Whatever the task, Lucy applies the same level of professionalism, commitment and skill.

Recently Lucy has been promoting how she can help businesses at Christmas.

Listening to her encouraged me to ask her to prepare and send out Christmas cards to a number of key clients I never see face to face

I wanted them to be personally written, but my own handwriting is awful and would not enhance the brand at all.

So Lucy kindly did it for me and they looked superb.

I gave her a large number of cards and they were in the post by early afternoon, which was very important with the current postal strikes.

Lucy provided an excellent level of service and I know my experience is mirrored by fellow members who have worked with her.

We would all definitely recommend Lucy to any busy business owner. ”

Paul Stenning, WPA

“Lucy can help you run your business in a variety of ways and has an extensive range of administrative skills.

Whatever the task, Lucy applies the same level of professionalism, commitment and skill.

Recently Lucy has been promoting how she can help businesses at Christmas.

Listening to her encouraged me to ask her to prepare and send out Christmas cards to a number of key clients I never see face-to-face

I wanted them to be personally written, but my own handwriting is awful and would not enhance the brand at all.

So Lucy kindly did it for me and they looked superb.

I gave her a large number of cards and they were in the post by early afternoon.

Lucy provided an excellent level of service and I know my experience is mirrored by people who have worked with her.

We would all definitely recommend Lucy to any busy business owner.”

Yafit Davis, MD Your Business Development Team

“In the past 10 months, YBDT has seen tremendous growth which forced us to outsource non-core work as well as set up processes to help us manage different elements of the business. Finding a supplier whom you can entrust with key elements of your business operation is never easy, so we had to consider this carefully.

Luckily for us, Lucy then joined our BNI Chapter, and I was able to get her involved in two elements of the above:

1. The monthly processing of all our invoices.

2. Compiling our clients’ monthly report templates.

Both of the above tasks required attention to detail and accuracy as well as good business acumen. Lucy has excelled in all these areas and was able to seamlessly take on both tasks and complete them to our full satisfaction. A job well done and a few less things that I need to worry about.

Thank you, Lucy, for the super job you are doing for us. I would recommend your service to any business looking for admin support of all kinds.“

Breanne Jones, Soleil Media

“Lucy and her team are fantastic collaborators. They handle projects with utmost professionalism and punctuality, alleviating stress by taking on time-consuming tasks. Lucy consistently ensures smooth operation and I'm immensely grateful for their assistance in my business. I wholeheartedly recommend Lucy and her team!”

Katie, Client Director

“This was a move I was always reluctant of, as it is hard to let go and trust in someone else - Charlotte has exceeded all expectations !!!

She is proactive, does things to a high standard, always there and it really feels like she is a part of the team - which she is!!

This has helped free up my time so thank you.”